IT Support Technician

This position has been filled - Job#: 453374801

Job Summary

The position entails the task of administering and supporting end user devices like laptops and desktops/mobile phone/macintosh workstations, others.

Duties

• Preparing and maintaining of credit card scanners/printers/wireless networking
• Supporting of en-user applications including third party & custom applications
• Attending to user support requests
• Escalating of user support issues as needed
• Ticketing system/asset management program maintaining
• Building and maintaining of standard computer images for operating systems
• Computer equipment of employees preparing and upgrading
• Other related tasks

Qualifications

• 2 year degree in related field or at least 2 years of work experience in desktop/helpdesk/application support
• Strong skills in communications/customer service/resource management/inventory control