Part Time Retail Associate
Football Club
Northeast Region
Sports Services
Posted/Updated: 11/07/19
Northeast Region
Sports Services
Posted/Updated: 11/07/19
Job Summary
Major Responsibilities:
- be a Brand Ambassador for the Club by representing the organization positively
- assist customers with locating suitable products, sizes, styles and colors
- handle a variety of payment processes accurately
- daily housekeeping of the store location as assigned
- monitor customer satisfaction through interaction during sales presentations
- respond to customer problems with a focus on problem resolution within pre-approved authority limits
- assist with prevention of theft/loss and maintaining a low year-end shrink result
- accurately receive shipments of stock
- assist with maintaining store visual presentation, merchandising and displays
- seek customer feedback about products, services and events
- perform other duties as delegated or assigned
Knowledge/Skills/Attributes:
- proven experience in a customer service and/or public environment
- demonstrate communication and organizational skills to multi task in a fast-paced environment are definite assets.
- high quality customer service skills in dealing with co-workers and the public
- experience with handling payments with accuracy and attention to detail
- demonstrated professionalism and maturity in responding to staff and customer concerns, complaints and assertive behavior
- team oriented style with a “can do” service focus to achieve organizational results
- available to work irregular hours and work schedules especially game days
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