Merchandise Coordinator

Job Summary

• Responsible for overseeing all duties of staff and merchandise sales.


• Execution of merchandise business plan, monitoring overall retail performance and identifying growth opportunities.


• Meet or exceed monthly/yearly sales goals.


• Work cross-functionally with all departments to ensure merchandising needs are met.


• Assist with promotional events and merchandise operations.


• Fulfill all external and player merchandise requests as received and in a timely manner.


• Maintain all operations of the website including order fulfillment.


• Maintain high level of customer service to both fans and external clients. 


• Work with new vendors and licensees of the club and MLS, NWSL and USL. 


• Assist Director of Merchandise with strategy, product sales, inventory turns and product creation.


• Foster and maintain relationship with 3rd party in-venue retailer, Fanatics.


• Light travel required including annual MLS Retail Summit.


• Special ad hoc projects as assigned.

• Bachelor’s Degree in Business Administration, Merchandise Marketing, or related field preferred but not required. 


• Minimum 1-3 years’ experience in a mix of retail, marketing and merchandising operations required. 


• 1+ years of management experience strongly preferred. 


• Previous experience in merchandising/retail strategy strongly preferred.


• Knowledge of game and fundamentals of soccer preferred.


• Very strong interpersonal and communication skills with a passion for providing great customer service.


• Coordinate changing priorities in a dynamic, high pressure, fast paced environment.


• Able to work flexible hours including nights, weekends and holidays.


• Ability to work well on a team and independently. 


• Ability to coordinate multiple tasks and creatively solve day-to-day challenges.


• Strong work ethic: team player with a “get the job done” attitude. 


• Excellent computer skills – master of the Microsoft Office suite (Word, Excel, PowerPoint).


• Bilingual in Spanish or Portuguese are a plus.