Outreach and Engagement - Seasonal Community Impact Assistant

Job Summary

• Assist with the development, execution, and evaluation of Red Wings community impact programming regarding youth wellness and youth education (including NHL community initiatives and special events).
• Assist with the team’s in-kind donation program, including daily processing of requests, allocation of merchandise, distribution of donations, inventory control, and tracking of all items.
• Support Detroit Red Wings community impact email accounts and phone lines, providing timely and considerate responses to each inquiry.
• Manage team fan mail response program and maintain merchandise inventory; oversee all requests for fan packages, care packages, and fan experiences.
• Support research, development, presentation, and management of opportunities to positively impact the community through intentional and innovative programs focused on youth education and youth wellness.
• Assist with planning annual community impact events, including but not limited to, Hockey Fights Cancer Night, Hockey is for Everyone Nights, and Lady Wings initiatives.
• Assist with meet and greets, special on-ice events, internal team autograph signings, fan visits to team practices and games, Make-A-Wish events and more.
• Assist with administrative procedures and processes to maintain fiscal accountability and control; support oversight of the budget database and provide periodic reports related to expenditures, as well as monetary and in-kind donations.
• Develop and maintain effective working relationships with Ilitch Holdings companies, colleagues, and corporate partners.
• Support the development of imagery and content to promote Detroit Red Wings community impact work and upcoming programs/events on DetroitRedWings.com, as well as social media or online content appropriate for the department. 
• Emphasis on analytic, strategic, communications, and interpersonal skills.
• Be a positive presence in the community among individuals and corporations through participation in both internal and external events.
• Communicate and be an advocate for a unified message that will increase brand awareness and recognition of the Detroit Red Wings throughout Michigan and abroad.
• Support the collective community impact team as needed (sport participation and growth / fundraising and development).

• Performs other duties as assigned

• Bachelor’s degree or equivalent experience required
• Demonstrated high level of communications skills (verbal, written and presentation)
• Evidence of organization and planning skills and the ability to prioritize multiple events or projects and meet deadlines
• Evidence of attention to detail and accuracy
• Computer proficiency (Microsoft Office suite, database, Internet, etc.)
• Service oriented; committed to teamwork and catering to the customer
• Possess the highest integrity and ethical standards
• Self-motivation and discipline to regularly set and achieve work goals
• Ability and willingness to work non-traditional hours, including evenings, weekends, and holidays

• Previous experience in community relations and/or special event planning
• Experience working in the sports and entertainment industry
• Experience volunteering and/or working with nonprofit(s)

• Ability to work a minimum of 30 hours per week with flexibility for additional hours as needed
• 2021-22 seasonal role is scheduled to conclude on May 27, 2022
• Irregular and extended hours including nights, weekends, and holidays
• Exposure to moderate - high noise level
• Ability to lift a minimum of 25 lbs.
• Frequent visual/auditory attention