General Manager of Golf Course

  Ivy League University
  Northeast Region
  Administration/Management
  Posted/Updated: 07/14/20

Job Summary

Responsibilties:

  • The General Manager of the University Golf Course is responsible for the successful operation of all aspects of the course and its associated facilities.
  • The General Manager will provide professional leadership and financial and business expertise to develop, implement and manage the short term and long term strategic plans.
  • He/she will be responsible for the financial health of the golf course, developing budgets, projecting revenue and managing all expenses.
  • The position requires excellent analytical and financial skills to develop and implement the short term and long-term strategic plans to maintain and improve the university's golf course.
  • This new position requires excellent interpersonal skills to engage with employees, students, alumni, and members of the public.
  • This position will supervise and direct the activities of the course superintendent, provide leadership in the coordination with athletic department and university facility staff in planning and maintaining facilities and grounds, provide direction and input in planning for capital renovations and repairs, and other needs of the course.
  • The General Manager will hire, train and manage exempt and non-exempt employees who run golf course operations including the employees in the pro shop, starters/rangers, cart barn and office.
  • She/he will also be responsible for grounds management, upkeep and general appearance of the course.
  • Additional responsibilities include all repairs and renovations of the course, food and beverage operations, and management of all golf course operations and grounds staff.

Required Education and Experience:  

  • Bachelor’s Degree.
  • Minimum five years of experience in a service-oriented, hospitality industry, such as golf course management, hotel, resort, restaurant, retail or sports management or an equivalent combination of education and experience. 
  • Proven track record as a strategic leader with experience in a complex organization. 
  • Demonstrated financial management experience.

 

Qualifications:

  • Considerable knowledge and experience in managing and directing all operations for a golf facility including the ability to train and supervise staff in the proper policies and procedures of golf course operations, develop budgets and business procedures, clubhouse and cart operations, golf merchandising and equipment trends.
  • Knowledge and experience in all aspects of golfing retail operations, food services and related amenities.
  • Knowledge of accounting and financial management principles. Examples include uniform system of accounts, financial analysis, budgeting, cash flow forecasting, financing capital projects, audits, internal revenue system, computers, business office organization and long-range financial planning. Sales and marketing knowledge.
  • Human resource management skills such as employee relations, management styles, organizational development, time management, labor issues and leadership vs. management. Successful experience working in a team environment.
  • Excellent oral and written communication skills. Effective negotiation skills. Ability to effectively and persuasively communicate with many varied audiences. Ability to quickly and successfully diffuse, manage and resolve conflict situations.

Preferred Education and Experience

  • Master’s degree.
  • Experience in golf course management.
  • Experience managing Union employees.
  • Knowledge of building and facilities management in the areas of preventative maintenance, insurance and risk management, clubhouse/building remodeling and renovation, contractors, energy and water resource management, and security operations. AED/CPR Certification

 



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