Ticket Taker/Usher

Job Summary

Ticket Taker/Ushers Job Duties:

• Greet guests as they enter the facility.
• Scan guest's tickets using electronic scanner upon entrance into the stadium.
• Assist guests in locating their seats and/or stadium amenities, such as restrooms, concessions stands, and merchandise locations.
• Distribute promotional items as guests enter and exit the stadium.
• Provide excellent customer service by assisting fans in any way possible and ensuring they have a great experience at Toyota Stadium.
• Watch for prohibited items to ensure patrons do not enter the stadium with any unauthorized items.
• Watch for inappropriate behavior and take appropriate actions.
• Resolve customer service issues or work with supervisors if unable to do so alone.

Qualifications:

• Must be at least 18 years old
• At least 1 year experience in customer service
• Ability to work in outdoor working conditions to include extreme heat, cold or rain.
• Ability to stand for long periods of time.
• Ability to work nights, weekends and some holidays if needed based on event schedule.