Fan Experience Ambassador

  Minor League Baseball Team
  West Region
  Sports Services
  Posted/Updated: 02/25/22

Job Summary

 
Your mission will be to deliver a premium concierge experience by demonstrating positive energy and showing off your warm personality. One must be able to demonstrate strong interpersonal and communication skills that will help resolve guest challenges and create lasting positive memories.

 
ESSENTIAL JOB RESPONSIBILITIES:

  • Being able to work in an outdoor sports venue exposed to the elements, including extreme temperatures and inclement weather.

  • Efficiently and quickly answer a guests’ questions and needs.

  • Receive and quickly act upon requests or complaints from guests; refer serious problems to supervisory staff.
  • Cohesively work in conjunction with other departments, including, sales, security, box office, operations, and maintenance.

  • Develop positive relationships with season ticket members and team members.

     

KNOWLEDGE, EXPERIENCE AND SKILLS:

  • Be personable and pro-active in aiding all guests with the highest level of customer service and hospitality.

  • Individual with an open schedule and able to work various times including weekdays, weekends, evenings and holidays.
  • Function in a high activity and heavily crowded outdoor professional sports venue.

  • Work fast and effectively with others in a team-oriented environment.

  • Strong organizational, communications and interpersonal skills

  • Accomplish multiple tasks in a fast-paced environment.

     

 


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