Customer Service Representative
This position has been filled - Job#: 453387079
MLB Franchise Baseball club
West Region
Sports Services
Posted/Updated: 02/17/20
West Region
Sports Services
Posted/Updated: 02/17/20
Job Summary
JOB RESPONSIBILITIES:
- Primary responsibility of a seasonal customer services representative will be to service all calls routed to the MLB Team.
- This includes selling individual tickets, answering customer questions from A-Z, guiding fans using MLB smartphone apps, and directing calls to appropriate departments.
- Ticket Services Representatives also provide assistance to other departments and projects as needed
- including parades, promotion and gift distribution in stadium.
- This is an ideal starting point for individuals looking to begin a career within the MLB Team organization.
REQUIREMENTS:
- Professionalism on the phone and in an office setting
- Outstanding sales and customer service abilities
- Flexibility a must; availability to work nights and weekends
- Ability to work in a fast-paced, team environment
- Excellent oral communication
- Computer proficiency
- Proficiency and experience using I-pads, digital ticket scanners and smartphone apps
- Ability to speak Spanish a plus
BASIC DESCRIPTION:
- Part-Time Seasonal position, up to 40 hours per week availability preferable
- Working in a call center environment
- Interacting and assisting with other departments within the organization
- Free parking at Coors Field
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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