Part-Time Retail Associate

  MLB Franchise
  Central Region
  Sports Services
  Posted/Updated: 01/15/20

Job Summary

Under the direction of Retail Store Manager and Retail Operations Manager, sells retail merchandise to guests in accordance with Company’s customer service standards and applicable operational standards.This requires excellent customer service and communication skills. This is a part-time, seasonal position (Game Day only) that requires days, nights and weekends. Must be 16 years of age or older.


 

This is a PART TIME/GAME DAY/SEASONAL position that requires daytime, nighttime, and weekend availability.

Essential Job Duties:
  • Answers guests’ questions and assists them whenever possible.

  • Recommends, selects and helps locate or obtain merchandise for guests.

  • Processes sale with appropriate point of sale system, accepts payment, counts change and bags merchandise.

  • Follows all register procedures and handles cash accordingly.

  • Maintains records related to sales.

  • Ensures that all merchandise is correctly labeled and displayed.

  • Routinely stocks merchandise and faces items on shelves.

  • Verifies amount of bank at beginning and the end of each shift.

  • Maintains a clean and organized store or stand.

  • Maintains orderly back-stock and knows where goods are to be found.

  • Sets aside and notifies supervisor of defective, mismarked, mislabeled, incorrectly priced, shopworn or damaged merchandise.

  • Watches for and recognizes security risks and thefts and reports to security and management.

  • Completes all related close-out paperwork.


Qualifications:

  • Previous experience in cash handling.

  • Previous experience with operating point-of-sale systems.

  • Previous experience in retail or customer service environment.

  • Excellent guest service skills; ability to adhere to Company’s customer service standards.

  • Good communication skills; ability to communicate with guests and co-workers.

  • Basic math skills; ability to accurately handle money and count change.

  • Willingness to aggressively sell assigned items.

  • Capable of following job guidelines and supervisors' instructions.

 
Physical requirements of the job:

  • Ability to lift/move/carry items weighing up to 15 lbs

  • Ability to stand for long periods of time

 


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