Seasonal Usher
MLB Franchise
Central Region
Sports Services
Posted/Updated: 02/26/21
Central Region
Sports Services
Posted/Updated: 02/26/21
Job Summary
Essential Duties and Responsibilities:
- Seat guests, checking their tickets and providing a courtesy wipe of their seats.
- May need to physically assist ambulatory, infirm or disabled fans to evacuate seating bowl or concourses during an emergency.
- Must be able to assist with entrance giveaways.
- Assist in the proper distribution of promotional items to our guests, i.e. Sponsor Coupons, etc
- Must understand and follow operational and ticketing policies/procedures used at Great American Ball Park.
- Must be able to use a communicator device issued to them
- Interact clearly, effectively and professionally with guests, staff and co-workers.
- Must remain attentive to the needs and demeanor of our guests using a positive, pro-active approach to problem solving.
- Must ensure fan compliance with Great American Ball Park policies/procedures and Major League Baseball Code of Conduct.
Ideal candidate will possess the following:
- Ability to work long and irregular hours including nights, weekends and holidays.
- Ability to walk, stand, climb stairs and ramps for the entire event ( 5-7 hours)
- Must have strong verbal and written communication skills. Ability to read, speak and comprehend English.
- Ability to hear, comprehend and disseminate instructions and vital information especially in the event of emergencies.
- Must be able to work on all 4 levels of Great American Ball Park
- Must be able to lift, carry and transport large boxes and items in excess of 25 pounds
- Ability to handle large crowds while remaining friendly and professional. Will maintain a positive attitude under pressure.
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