Ticket Office Window Seller

Job Summary

• Selling tickets to the general public from the  Park Facility Box Office
• Assist guests at the Box Office Will-Call window and resolve all issues/problems
•  Create exceptional experience for all guests through a safe, clean, and friendly environment
• Answer questions regarding events, tickets and schedules
• Reconcile money received
• Balance monies at end of shift with supervisor
• Assist with the restocking of Box Office supplies
• Follow all operational policies and procedures for Box Office operations and Event Operations
• All other duties as assigned by Director of Sales and Manager, Box Office

• 1 – 2 years prior experience cash handling and strong math aptitude required
• Demonstrated customer service skills with the aptitude to resolve conflicts
• Effective communication skills, both written and oral
• Candidates must be computer literate and have experience with Office equipment: copier, computer/keyboard, telephone, fax and ticket printers
• Must be available to work from January – April 
• Valid driver's license and reliable transportation to and from work
• High school diploma or a general education degree
• Ability to work non-standard work hours with variable schedule, to include weekends.
• Position requires the ability to sit for extended periods of time, stand, walk, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money, receipts, and the ability to lift and/or move up to 25 pounds

• 2 years computerized box office experience is preferred. 
• Bilingual a plus