Stadium Events Manager
MLS Franchise
Southeast Region
Administration/Management
Posted/Updated: 08/01/19
Southeast Region
Administration/Management
Posted/Updated: 08/01/19
Job Summary
Position Summary: The Stadium Event Manager is an integral part of the stadium operations department and will manage every aspect of their assigned events from the advance planning stages through the end of the event to ensure events run smoothly; coordinate communication between client/stadium operations staff and delegate assignments; be responsible for and ensure overall customer satisfaction and high level service throughout pre-event, event and post-event phases of stadium events. Recognizes opportunities to maximize revenue opportunities generating new streams of revenue via stadium rentals and stand-alone events.
Essential Duties and Responsibilities:
- Manage all non-regular season events including, but not limited to, concerts, football, meetings, private events, preseason tournaments, and international friendlies.
- Prospect, establish, research and close event sales leads through, prospecting, appointments and networking.
- Coordinate service needs with outside vendors and internal departments as needed for the execution of a successful event.
- Meet or exceed weekly/monthly sales and prospecting goals.
- Work closely with and collaborate with various departments to achieve revenue goals.
- Create and develop new business by regularly responding to incoming external and internal inquiries, pitching new prospects through external appointments, and phone prospecting and tours.
- Maintain high level of customer service to existing and new clients
- Represent the Club at various networking and community events to promote the Stadium and generate new business.
- Maintain accurate records in support of sales efforts as defined by the organization.
- Assist in the preparation of building to meet the requirements of upcoming events.
- Assist with the completion of pre-event financial estimates.
- Assist with the completion of post-event settlements.
- Function as a liaison between stadium clients and stadium staff.
- Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed.
- Proven successful experience of managing large sport events.
- Collaborate with general counsel to draft, negotiate, and execute event contracts.
- Create and maintain event feedback to increase and exceed client expectations.
- Engage and maintain
- Other duties as assigned
Qualifications:
- Minimum 1-3 years of sales and experience in professional or collegiate sports is preferred.
- Minimum 2-4 years of event management experience in professional or collegiate sports, soccer is preferred.
- Strong knowledge of both domestic and international soccer markets is required.
- Bilingual skills a plus.
- Computer skills: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
- Strong organizational skills, time management skills and attention to detail required.
- Able to work flexible hours including nights, weekends and holidays.
- Ability to work well on a team and independently.
- Strong written and verbal communication skills required.
- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
- Exhibit good judgment and decision-making skills.
- Strong business acumen skills
- Experience in the Florida marketplace preferred but not necessary
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