Full Time Ticket Sales Specialist
Las Vegas Motor Speedway
Las Vegas, NE
Sales
Posted/Updated: 01/09/20
Las Vegas, NE
Sales
Posted/Updated: 01/09/20
Job Summary
Position: Full Time Ticket Sales Specialist
Status: Full Time, Non-Exempt
Reports To: Ticket Sales Manager
Description of Responsibilities:
- Take incoming calls and service patrons providing excellent customer service each and every time
- Make outbound customer calls for sales as well as customer service
- Assist in replying to all Ticket Services emails and messages when needed
- Maintain Invoice and Will Call filing
- Assist Manager of Ticket Sales with training of Part time staff
- Assist with mailing of tickets and invoices when needed
- Supervise part time staff during events
- Cover lunch break for front desk when scheduled
- Patron advocate to management with suggestions and requests
- Cash handling and balance end of day reporting
- Participation in off-site ticket sales opportunities
- Provide ongoing support to part time sales staff
- Work the front counter processing any walk up sales
- Preparation of external box offices for event days
- All others duties assigned by management
Qualifications:
- Strong customer service skills proven over an extended period of time
- Excellent computer skills with ability to learn new functions quickly
- Must be willing to work evenings, weekends and occasional holidays
- Cash handling experience
- Ability to multi-task
- Good leadership skills and decision making abilities
- Enthusiastic attitude, self-motivator and outgoing personality
- Knowledge of Ticketmaster Archtics system a plus.
- Must have OPEN availability
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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