Director, Player Care

This position has been filled - Job#: 453398386

Job Summary

• You will provide first-class customer service and value for our fans.


• You will champion a double-bottom line that engages, unifies and gives back to the community we serve.


• You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.


• You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.


• You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.


• You will innovate. We are nimble and first to market. We are not averse to risk.


• You will have fun. We are in the business of happiness.

• Head all injury prevention and return to play strategies and interventions. 


• Lead the case management and clinical strategy for all injured players. 


• Oversee the development and management of all medical areas. 


• Coordinate the acquisition and integration of cutting-edge medical and scientific technologies.


• Incorporate expertise in manual therapy techniques and other physical therapy treatment interventions. 


• Interpret movement dysfunctions utilizing player data and through general movement observations. 


• Lead the medical assessment and evaluation processes for prospective players. 


• Communicate and work collaboratively with all vital groups including the athlete care and performance team, internal departments, and consultants as needed.


• Build and reinforce an environment of high performance, dedication and excellence through education, collaboration, and continual learning.


• Analyze and interpret complex information to share with front office staff, coaches, and athletes.


• Coordinate internal communications while collecting, collaborating, preparing and delivering reports.

• Degree in Physical Therapy.


• 8-10 years experience as a physical therapist working with high performance athletes. 


• 3-5 years of experience in a leadership role with a focus on development of staff, infrastructure and processes. 


• Experience in applied sports performance and/or medical research. 


• Expertise in emergency care practices, techniques and procedures.


• Excellent organizational and multi-tasking skills, with a high attention to detail.


• High ability to operate technology, and high proficiency in Microsoft Word, Excel and PowerPoint


• Skilled in data handling, data interpretation and medical auditing. 


• Flexibility to work evenings, weekends, and holidays as needed.