Housekeeping Assistant (Part Time)

  NHL Franchise
  Central Region
  Sports Services
  Posted/Updated: 06/04/19

Job Summary

Job Summary 
  • Perform routine custodial work, minor maintenance, and repair work in the cleaning and upkeep of the arena.  

Essential Duties and Responsibilities

  • Responsible for the condition and cleanliness of spaces as assigned, which includes specialty locker rooms, restrooms, meeting rooms, and office space. 
  • Disinfect rooms includes sweeping, mopping, dusting, trash removal, vacuuming, stocking glass cleaning, spot cleaning, carpet cleaning, wall washing and floor refinishing.
  • Performs bowl cleaning work which may include policing of liquids, sweeping of trash, and mopping of all seating areas.
  • Operate specialty equipment such as scrubbers, floor cleaners, vacuums, carpet cleaning machines, KaiVac restroom cleaning machines.
  • Assists in oversight of contractor event and post clean work.
  • Inspects work and redirects workers as needed.

Competencies

  • Customer Service
  1. Manages difficult or emotional customer situations.
  2. Responds promptly to customer needs.
  3. Solicits customer feedback to improve service.
  4. Responds to requests for service and assistance; meets commitments. 
  • Attendance/Punctuality
  1. Is consistently at work and on time.
  2. Ensures work responsibilities are covered when absent.
  3. Arrives at meetings and appointments on time. 
  • Dependability
  1. Follows instructions, responds to management direction.
  2. Takes responsibility for own actions.
  3. Keeps commitments.
  4. Commits to long hours of work when necessary to reach goals.
  5. Completes tasks on time or notifies appropriate person with an alternate plan. 
  • Safety and Security
  1. Observes safety and security procedures.
  2. Determines appropriate action beyond guidelines.
  3. Reports potentially unsafe conditions
  4. Uses equipment and materials properly. 

Qualifications  

  • High school diploma or GED required.
  • 0 to 1 years of related experience and/or training in custodial techniques and practices in office or Arena settings is preferred; or equivalent combination of education and experience. 


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