Director, Fan Experience

Job Summary

Your responsibilities include:

   
• Managing a team of two full-time professionals, in addition to hiring and overseeing contingent staff
   
• Overseeing all aspects of event presentation, game experience and sponsorship activation
   
• Developing and implementing entertaining elements for home events with programming to include in-game promotions, fan contests, on-field/court recognitions, theme nights, and pyrotechnics and special effects
   
• Innovating, and implementing new ideas to create a home advantage and to further differentiate live events from the at-home experience, and from other local entertainment options
          
• Working with all spirit groups to continue and instill traditions to enhance the collegiate atmosphere
   
• Managing auxiliary events to enhance fan, donor, student and community experiences
   
• Serving as one of the liaisons to the Pac-12 Conference marketing office, and helping activate conference-wide initiatives (e.g., Extra Yards for Teachers).
   
• Planning and managing the budget, giveaways and inventory, and staffing and hours.
   
• Building and maintaining relationships with internal and external vendors and partners.
   
• Assisting with community relations and campus outreach efforts, time permitting.
   
• Other duties as assigned

To be successful in this role, you will bring:

   
• Bachelor's degree and five years of relevant experience (or combination of education and relevant experience)
   
• Demonstrated passion for college athletics and an understanding of the evolving college sports landscape
   
• Superior project and event management skills, including extreme attention to detail
   
• Team player who is willing to "get hands dirty" and help out where needed
   
• Organized and detail-oriented with excellent communication, time management and customer service skills.
   
• Ability to multi-task in a fast-paced environment using good judgment, innovation, and creative problem-solving skills
   
• Self-motivated attitude with the ability to work independently
   
• Ability to anticipate and/or respond effectively to changing trends and circumstances
   
• Attitude that embraces change and welcomes fresh perspectives
   
• Ability to learn from past mistakes and adjust accordingly
   
• Proficiency with Microsoft Office Suite and Adobe Suite
   
• Familiarity with ScriptPro, Daktronics Show Control and related videoboard production software preferred.
   
• Ability to work a flexible schedule, including nights and weekends.