Specialist-Game Day Mobile Ticketing
Pro Baseball Team
Central Region
Sports Technology
Posted/Updated: 03/03/20
Central Region
Sports Technology
Posted/Updated: 03/03/20
Job Summary
Job Summary: The Game-Day Mobile Ticketing Specialist is responsible for handling and resolving mobile ticketing related issues around the Stadium during games and/or events. They will have the knowledge and understanding of mobile ticketing, MLB Ballpark app, and other related ticketing apps. They are responsible for assisting guests with accessing, transferring and accepting tickets prior to entering the Stadium.
Accountabilities:
- Engage with all guests in a professional, enthusiastic, and friendly manner
- Assist fans with common Ballpark app issues and questions
- Provide excellent customer service to all guests entering the Stadium
Requirements:
- At least 1 year of Customer Service or related experience
- Must have a flexible schedule and be available to work all game-days including weekends, holidays, and nights
- Must be able to work in outdoor conditions
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