Account Manager, Group Sales

Job Summary

Description of the Position: This position is responsible for selling group tickets and hospitality packages. The role may also create and sell non-game day events and sell select special events held at the Arena.

Responsibilities include but are not limited to:·         

• Sell group ticket plans to groups, organizations, businesses and individual consumers via aggressive telemarketing and face-to-face presentations.        
• Use creative tactics to build new sales opportunities.
•  Develop new leads daily through effective prospecting strategies including effective prospect research and identification techniques.
• Makes phone calls daily to self-generated leads identified through prospecting strategies.   
• Handle in-bound sales calls from prospective customers  
• Establish professional relationships with customers and prospects to build repeat business and identify referrals to prospective new customers
•  Meet or exceed assigned sales goals and daily activity goals.
• Set up and maintain up-to-date records on existing customers and prospects in ticket sales contact management system.      
• Attend networking events.
• Associate Degree from a two year college or technical school; Six months to one year of experience selling tickets for a professional sports team, theatre or concert performances or related work.
• Excellent communication skills, professional selling skills and previous ticket sales experience required.
• Strong time management and organizational skills; Must be able to manage time in order to prioritize achievement of daily and weekly goals for new business prospecting, calls, appointments and sales.
• Demonstrate ability to work independently and produce results, while being self-motivated.
• Excellent work ethic, strong desire to succeed, eagerness to learn, professionalism, and a passion for working with people.
• Must have familiarity with using social media platforms to identify prospects.
• Bilingual in English/Spanish is a plus.