Inside Sales Consultant
Southeastern Basketball Franchise
Southeast Region
Sales
Posted/Updated: 07/17/19
Southeast Region
Sales
Posted/Updated: 07/17/19
Job Summary
Essential Duties and Responsibilities:
- Responsible for the sale of new full season tickets and partial season ticket plans
- Expected to prospect and qualify all potential sales opportunities
- Maintain computerized records of all season ticket customers and prospects with our CRM system
- 100 outbound phone calls daily
- Provide excellent customer service
- Meet or exceed weekly and monthly sales goals
- Assist customer service efforts (mailing invoices, tickets, etc)
- Assist with Select-A-Seat events
- Complete 3-5 face-to-face appointments per week (show seats, give arena tours)
- Game night duties as assigned (visit clients, works sales table, etc)
- Attend weekly meetings and role-play sessions conducted by Inside Sales Manager
- Participate in sales driven arena events
- 10-12 month training program
- Other duties as assigned by Manager
Required Skills, Experience, and Abilities:
- Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
- Ability to work as a team player
- Excellent customer service skills
- Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
- Interpersonal skills –listens to others, works well in a team environment
- Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
- Planning and organizing, can prioritize work activities; uses time efficiently
- Detail Oriented
- Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
- Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
- Ability to multi-task
- Ability to work extended hours including nights, weekends, holidays
- Ability to work in a fast-paced environment
- Strong computer skills – including all Microsoft Office software programs
- Ability to attend all home games
- Desire to be a sales industry leader
- Ability to present sales material to potential clients
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