Inside Sales Consultant

  Southeastern Basketball Franchise
  Southeast Region
  Posted/Updated: 07/17/19

Job Summary

Essential Duties and Responsibilities:

  • Responsible for the sale of new full season tickets and partial season ticket plans
  • Expected to prospect and qualify all potential sales opportunities
  • Maintain computerized records of all season ticket customers and prospects with our CRM system
  • 100 outbound phone calls daily
  • Provide excellent customer service
  • Meet or exceed weekly and monthly sales goals
  • Assist customer service efforts (mailing invoices, tickets, etc)
  • Assist with Select-A-Seat events
  • Complete 3-5 face-to-face appointments per week (show seats, give arena tours)
  • Game night duties as assigned (visit clients, works sales table, etc)
  • Attend weekly meetings and role-play sessions conducted by Inside Sales Manager
  • Participate in sales driven arena events
  • 10-12 month training program
  • Other duties as assigned by Manager

 Required Skills, Experience, and Abilities:

  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
  • Ability to work as a team player
  • Excellent customer service skills
  • Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
  • Interpersonal skills –listens to others, works well in a team environment
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
  • Planning and organizing, can prioritize work activities; uses time efficiently
  • Detail Oriented
  • Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
  • Dependability – consistently at work on time, follows instructions, responds to manager’s instructions 
  • Ability to multi-task
  • Ability to work extended hours including nights, weekends, holidays
  • Ability to work in a fast-paced environment
  • Strong computer skills – including all Microsoft Office software programs
  • Ability to attend all home games
  • Desire to be a sales industry leader
  • Ability to present sales material to potential clients 


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