IT Service Desk Internship- Summer 2019
This position has been filled - Job#: 453377127
Southeastern Basketball Franchise
Southeast Region
Sports Internship
Posted/Updated: 03/18/19
Southeast Region
Sports Internship
Posted/Updated: 03/18/19
Job Summary
The position entails the task of handing the various issues related to desktop hardware and software.
Duties
- Delivering top notch help desk support and assistance with Ticketmaster technology
- Proficiently repairing of hardware as needed to minimize help desk incidents
- Repairing and maintaining of laser printers
- Follow and contribute to improve documentation for procedural IT service desk task
- Organizing, tracking and maintaining of stock for hardware systems
- Monitoring and remediating of software updates
- Preventative measures implementation
- Other related tasks
Qualifications
- Must be familiar with Microsoft Directory Services, Active Directory, DNS, Windows
- MS office 365 applications
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