Operations Manager

  Sports Arena
  Northeast Region
  Administration/Management
  Posted/Updated: 07/10/19

Job Summary

Summary:
Responsible for ice maintenance, ice resurfacer maintenance and building maintenance


Qualifications:

  • Experience with building maintenance operations, ice making and equipment operations, and ice resurfacer maintenance

  • CIT preferred; college degree preferred but not required.

  • Data processing skills and working knowledge of MS Office Applications: Word, Excel, and Outlook 

 
Essential Job Functions

  • Ensure ice and building are maintained in excellent working order

  • Drive the Ice Resurfacer to resurface the ice as needed, typically 10-20 times daily

  • Change Fuel tanks on resurfacer as needed

  • Run Edger on a daily basis in an effort to keep ice surface level

  • Clean dressing rooms after each use

  • Clean interior and exterior of facility

  • Repair any broken or malfunctioning equipment, as needed

  • This includes off-season projects to enhance the facility, including taking the ice surface out and bringing it back up as required

  • Work within the framework of an annual expense budget 

  • Create and Implement Ice Maintenance Training Programs for staff

  • Prepare Ice Maintenance Schedule and documentation 

  • Prepare Resurfacer Maintenance Schedule and documentation of such 

  • Prepare Ice and Building Evaluation Summary for GM, including Needs Analysis and Purchase Orders for all Projects

  • Serve as Manager-on-Duty when General Manager is not in the building

  • This includes oversight of public skating sessions on weekends, as needed

  • Other duties as assigned by the General Manager

 
Supervisory

  • Supervise Resurfacer Operators and Maintenance Staff to assist with keeping ice resurfaced and facility clean and in good working order

  • Schedule staff to resurface ice and maintain building

  • Oversee staff to execute all of the essential functions listed above

  • Create and Implement Ice Maintenance Training Programs for staff

  • Train Resufacer Operators to drive resurfacer properly and keep detailed documentation regarding building logs

  • Responsible for performance evaluation and any necessary disciplinary action of Resurfacer Operators

  • Responsible for performance evaluation and any necessary disciplinary action of Customer Service Representatives (CSR’s) when serving as MOD

 


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