Usher

This position has been filled - Job#: 453372757

Job Summary

USHER

• The Guest Services team are a proactive, “good will” force that interacts with guests.
• Know all policies and procedures, especially those regarding crowd control and tickets.
• Aware of any special activities, functions, or promotions for that particular day and keep a strong understanding of all areas of the arena.
• Will know emergency evacuation plan and exit routes and must be able to remain calm and provide direction and guidance in the event of an emergency.
• Assist guests with general directions to their seats.
• Make sure guests are sitting in the correct seats and that guests not authorized access to the area are directed to the appropriate section.
• Keep aisles clear of guests and obstructions.
• Build relationships and address any concerns with the guests sitting in your respective section.