IT Program Manager

  NBC Sports
  Universal City, CA
  Administration/Management
  Posted/Updated: 07/04/18

Job Summary

IT Program Manager

42170BR

Technology/Engineering

Parks & Resorts

Responsibilities

The Program Manager is responsible for building and managing client relationships with department business leaders and staff to help guide and influence the strategic positioning of technology and ensure alignment with business and UPR Technology priorities.
Responsibilities
- Work closely with department Executives and their staff to understand their business and technology needs. This includes:
o Development of both business and technology roadmaps for individual business areas/units.
o Assist in the rollup of technology roadmaps for UO, USH, UPR etc.
- Facilitate proposed efforts through the Demand Management Process. This would include activities such as:
- Project Prioritization/Demand Management
- Business Case/Scope Document Development
- Preparation of Approval/Funding Documentation
- Leading all project efforts from Idea Initiation through handoff to the Program Manager
- Plan, prepare for and facilitate business update or steering committee meetings
- As needed, assume program leadership role for key initiatives.
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established UPR policy, procedures, training and team member involvement activities.
- Ensure that all aspects of standard ITIL lifecycle processes are considered.
- Perform other duties as assigned.

Qualifications/Requirements

- Bachelor's degree from a four-year college or university is required; major in MIS, Technology or Business or related field preferred
- Minimum 5 years of related work experience in IT project management, business analysis or equivalent combination of education and experience
- Ability to effectively use MS Project, Visio, Office (i.e. Outlook, Excel, PowerPoint, and Word)
- Willingness to travel and or work weekends with short notice

Desired Characteristics

- PMP and/or ITIL certification preferred.
- Solid practical experience dealing with project management, particularly dealing with proposed efforts and leading them through a defined process of prioritization and demand management.
- Ability to work progressively with a wide range of individual levels, sponsors, stakeholders and resources to align activities and initiatives.
- Demonstrated cross-functional expertise in diverse fields such as IT, marketing, strategy, finance, operations, etc. and with skills as far ranging as business case development, ROI analysis, competitive risk assessments and what-if analyses.
- Demonstrated experiencing in presenting persuasive recommendations to leadership as well as key external stakeholders, including ability to communicate complex ideas and recommendations to leadership that highlights a clear decision framework based on analysis and experience.
- Cross-Team/Cross Department Project Leadership experience.
- Strong Organizing & Inter-Personal Skills.
- Technology experience/background a plus.
- Effectively handle sensitive and confidential matters

Sub-Business

USH Information Technology

Career Level

Experienced

City

Universal City

State/Province

California

Country

United States

About Us

Universal Studios Hollywood is the Entertainment Capital of L.A. featuring a movie-based theme park and Studio Tour, and bridged by Universal CityWalk, a dynamic entertainment, shopping and dining complex. Universal Studios Hollywood is an industry leader due to its impressive talent base of highly creative professionals who inspire and produce compelling entertainment and innovative attractions that immerse guests in an authentic Hollywood experience. Universal Studios Hollywood's team of professionals enjoys a unique culture where fun, hard work and high-quality results are priority, resulting in an employee base that is proud to work here. The company offers equally unique opportunities for employees to expand their careers within Universal Studios Hollywood, Universal Parks & Resorts, and the broader NBCUniversal family. It's a big universe, where do you fit in?

Notices

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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