Account Executive, Group Sales

Job Summary

 Responsibilities:

• The Account Executive, Group Sales & Tours is primarily responsible for generating group sales and tour sales revenue on a year-round basis.
• This will include group sales, tour sales, and premium hospitality sales for the venue.
• This position will prospect through a highly proactive approach including outbound calls and face-to-face appointments.
• In addition, the Account Executive, Group Sales & Tours will work with customers to plan, coordinate, and service personal and departmental group outings.
• Achieve monthly & yearly ticket and revenue targets set forth by Director.
• Assist in creation of new group programs and events that increase sales opportunities and overall group tickets / revenue.
• Make sales calls from category lists to area organizations and follow up as necessary.
• Build relationships to provide repeat business.
• Proactively create opportunities for new business with existing customers.
• Provide superior and professional customer service to clients.
• Perform variety of responsibilities on day of tours or games, including entertaining clients and fulfilling large group commitments.
• Attend team and community events for purpose of maximizing sales opportunities.

Qualifications:

• Ticket and/or Group Sales experience preferred.
• Bachelor’s Degree in Business, Sports Management, Marketing or other related area of study.
• Proficient in Microsoft Office.
• Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally.
• Committed to success and the sports industry with a desire to aggressively compete within a team environment.
• Able to simultaneously manage a high level of detail across multiple projects.
• Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure.
• Able to work well within a team environment, offering assistance and support to team members whenever necessary.
• Able to balance internal priorities with client expectations. 
• Bilingual a plus. 
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.