CRM & Business Intelligence Analyst

  Sports Facility
  Southeast Region
  Sports Services
  Posted/Updated: 10/22/21

Job Summary

The primary duties of the CRM & Business Intelligence Analyst are to be the primary administrator of the organization-wide Salesforce CRM system. This includes system enhancements, report building (including ROI measurement), development of user interface, lead distribution, and assisting with direct marketing campaigns.

 

 

Position Description:

  • Manage organizational usage of the CRM system (Salesforce Lightning) including reporting, lead generation, lead management, internal process improvement, and data manipulation.
  • Lead efforts to enhance and further develop CRM and Data Warehouse products for the organization, as well as evaluate new technology to complement the current data roadmap and strategy.
  • Develop reports and dashboards that visualize data for sales, marketing, corporate partnerships, and the executive team in both Salesforce and Tableau.
  • Find unique ways to automate processes, evaluate how data interacts within the CRM and email systems, and enhance our integration of these tools with our vendors.
  • Act as the first point of contact for system errors or other internal client issues. 
  • Train and provide support to all Salesforce users across the organization.

 

Position Requirements:

  • Bachelor’s degree in a business, information systems, or related area
  • Experience with Salesforce CRM platforms or other database administration required
  • Previous experience working with ticketing databases (e.g., Archtics) is a plus
  • Experience with managing sales and marketing campaigns preferred (set up, segmentation, measurement, reporting)
  • Experience with Salesforce Marketing Cloud is a plus
  • Experience with SQL a plus
  • Experience with accessing APIs within scripts is a plus
  • Understanding of data warehouse concepts and past experience with data extraction is a plus
  • A self-starter capable of working independently as a project manager                                                    
     


How to Apply for Position:

Upgrade your account to paid subscription and gain access to this job as well as all other sports job opportunities:

Upgrade to a premium membership for complete access!

Subscribe today and gain access to 425 jobs in the sports industry - Cancel anytime

Payment Details

*By joining JobsInSports.com, you agree to the Terms of Agreement and to receive important email communications. To ensure uninterrupted service, your membership will be autorenewed at the regular price at the time you joined. You may cancel at any time. Simply refer to our Cancellation Policy.

Similar Jobs

Basketball Trainer
  Sportsplex
  Southeast Region
  Sports Services
  Posted/Updated: 03/18/24
Ice Technician/ Driver
  Sports Organization
  Northeast Region
  Sports Services
  Posted/Updated: 03/28/24
SkyCam Operator Position
  Sports & Entertainment Company
  Central Region
  Sports Services
  Posted/Updated: 03/28/24
Graduate Assistant, Men's Lacrosse Operations
  Private University (CT)
  Northeast Region
  Sports Services
  Posted/Updated: 03/28/24
Athletics Game Day Staff - Temp Position
  Private University Athletics
  West Region
  Sports Services
  Posted/Updated: 03/28/24

Ready to Get Started?

Get access to the most up-to-date live sports jobs now!