Lead Team Member
Sports Facility
Northeast Region
Sports Services
Posted/Updated: 10/14/19
Northeast Region
Sports Services
Posted/Updated: 10/14/19
Job Summary
Responsibilities:
- Execute high service standards and exceed guest expectations daily by holding all employees accountable to adhering to company service, quality and cleanliness specification and food handling.
- Manage staff including training and coaching.
- Resolve guest conflict through service recovery and bring ideas to management when change is needed.
- Assist the team in maintaining and increasing productivity and monitoring inventory.
- Follow all safe cash handling policies and procedures. Responsible for cash drops and opening and closing shift responsibilities.
- Create an engaging and energetic environment where all staff works as a team.
- Ability to perform all team member tasks.
Qualifications:
- 1+ years supervisory or management experience in a similar food and beverage environment.
- Passion for locally grown and fresh products
- Self-Starter, flexible and able to work independently and in a team environment.
- Ability to multitask and change priorities constantly as needed in a fast paced environment.
- Strong written and verbal communication skills
- Exceptional organizational skills
- Knowledge of current Food and Beverage compliance and regulations including state and federal laws and regulations.
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