Sales & Service Consultant

This position has been filled - Job#: 453375951

Job Summary

Essential Duties & Responsibilities:

Duties include performing outbound and inbound calls for University  Athletics with a concentration on Football, Men's and Women's Basketball, Baseball, Softball, Men's and Women's Soccer, Volleyball.Inventory which is available for sale from the University include, but not limited to:  a. Season tickets b. Group tickets c. Partial/Mini-Plan ticket packages d. Single game tickets

Responsibilities:

• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service.
• Grow sales significantly each week by attracting additional business leads.
• Be prepared to sell on behalf of Athletics
• Maintain computerized records of all prospects and customers within the Ticketmaster (Ticketing) database.
• Make 100 outbound calls daily.
• Availability to work Athletic events including home games and special events. Reps are expected to work games/events during each calendar year.
• Additional responsibilities as assigned by Manager.

Qualifications & Requirements:

• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics
• Bachelor’s degree in Sport Management or related field
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Previous customer service or retail sales experience; display a genuine desire to help people
• Excellent communication, presentation and listening skills·         Professional image and demeanor
• Ability to work well with others and comfortable taking initiative
• Little or no ticket sales experience required