Client Services Representative

This position has been filled - Job#: 453374392

  Sports Ticket Sales Company
  Southeast Region
  Sports Services
  Posted/Updated: 12/24/18

Job Summary

Job Summary: Do you love baseball? Our company may be a great fit for you if you're interested in working with a passionate bunch of people, driven by a relentless pursuit of innovation! Our mission is to deliver world-class ticketing products and services that provide value to our clients and partners, with profitability to our stakeholders. We are searching for a Client Services Representative to support our client in the Southeastern region. 

Job Responsibilities:

  • Responsible for event, report, and execution creation
  • Managing multiple projects
  • Assisting various departments such as call centers, web and IVR operations
  • Strong customer service skills
  • Consulting with users and providing information regarding the ProVenue application
  • Performing systems tests, analysis, and configuration to ensure system quality
  • Reviewing and sharing details of product enhancements
  • Participating in initial training and ongoing support for box office, accounting staff, and management
  • Providing client support while events are on sale and during performance times

Preferred Qualifications:

  • Completion of Bachelor’s degree
  • Experience with box office and ticketing software
  • Familiarity with MS Office Suite and UNIX 

 



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