Outbound Sales Manager

Job Summary

This position is responsible for oversight of up to an eight-person sales team with the primary objective of building relationships and generating revenue for  Athletics through outbound phone calls, face-to-face meetings and stewardship of prospective clientele.

Minimum of two years  of experience related to the described duties.

• Ability to communicate effectively in both oral and written form
• Passion for sales and the willingness to learn and develop the skills
• Ability to handle difficult and stressful situations with professional composure
• Ability to recognize, analyze and solve a variety of problems
• Ability to effectively plan, delegate and supervise the work of others
• Ability to lead, motivate, develop and train others
• Commitment to the University’s core values

Responsibilities 

• Serve as an outbound sales leader in the development of season, mini plan, single game and group ticket sales plans for the athletics department.
• Responsible for making a minimum of 60 outbound calls daily.
• Build and distribute strategic call campaigns and monitor results through customized reporting in Salesforce.
• Oversee the development of monthly, quarterly, and annual outside sales programs and goals including identifying prospective clientele.
• Monitor the of effectiveness of the training programs.
• Responsible for the implementation and execution of ticket sales plans designed to meet or exceed the annual revenue goals set forth by the organization.
• Increase ticket sales revenue with a primary focus on season tickets, specifically premium seating tickets, single game and group sales for all four ticketed sports: Football, Men’s Basketball, Women’s Basketball and Baseball.
• Actively seek new revenue streams including the cross selling of multiple sports, up-selling existing clients and marketing to new audiences.
• And more!