Event Services Coordinator
This position has been filled - Job#: 453373083
West Region
Marketing/Events/Promotions
Posted/Updated: 11/08/18
Job Summary
The Event Services Coordinator is responsible for providing exceptional customer service and support to membership, race directors, clubs, volunteers, and internal staff in order to process, permit and license for events.
The Event Services Coordinator works in collaboration with fellow staff under the direction of the Vice President of Event Services to ensure the integrity and growth of competitive cycling in the United States.
The Event Services Coordinator will be responsible for the following:
o Review and process all submitted permit applications to ensure all information is complete and meets expectations; review event fliers for accuracy and follow-up to ensure any needed corrections are completed by the race director; process insurance request; assign officials for event permits not handled by a local association; mail permit information and applications to race directors; receive, process, and enter all paperwork affiliated with events; receive, process, and balance post-event paperwork; guide race directors as necessary.
o Collect on all delinquent events, escalate as necessary, and impose sanctions on race directors that are not compliant with policies.
o Assist race directors as needed with support for the online registration system, including the setup of payout accounts; and collecting and verifying any ACH paperwork required for payment transactions, and other areas as needed.
o Field and resolve membership questions and needs in support of an event; provide online registration support; elevate issues to appropriate staff members as needed.
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