Sr. Manager, Fan Engagement

  Sports Media
  Northeast Region
  Administration/Management
  Posted/Updated: 02/12/21

Job Summary

Job Summary:

Senior Manager, Fan Engagement will work across DMED and teams to develop strategies and tactics to retain users and increase engagement for the media group.

 

Responsibilities:

  • Work closely with teams focused on engagement and retention, such as Data Analytics and Lifecycle to Implement plans and measure effectiveness of each component to ensure refinement and performance evaluation.
  • Provide insights around retention programs and effectiveness of efforts, based on goals of reducing churn and increasing engagement.
  • Be a team leader: train, manage and grow the skills of the Manager of Fan Engagement.

 

Basic Qualifications:

  • 7+ years of relevant experience
  • 3+ years management experience
  • Ability to understand key consumer data
  • Strong strategic thinker
  • Excellent communicator with cross functional leadership
  • Willingness to roll up your sleeves and get involved

 

 

 

 



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