Event Manager

  Sports Facility
  Central Region
  Administration/Management
  Posted/Updated: 02/16/21

Job Summary


Overview
 
The Event Manager will oversee the events department, manage every aspect of events in the facility from the advance planning stages through the end of the event; position will recruit, train, motivate, and evaluate all front of house event staff including building security, guest services, medical staff, coordination of police presence, and parking issues and interact with local public safety officials to ensure events run smoothly; coordinate communication between event related staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction. 
 
 
Responsibilities

  • Select, train, motivate and evaluate events staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.

  • Responsible for planning, coordinating, and facilitating the logistics of events throughout the Alerus Center; act as liaison for building with all parties involved in the event

  • Timely and accurately communicate with building staff all requirements necessary for the events

  • Prepare event estimates as determined by requirements using annual budget as a guide

  • Detail event for client approval and internal communication by creating events in Ungerboeck online software

  • Coordinate event seating layouts with box office when necessary

  • Coordinate show requirements with tour production managers

  • Prepare data sheet for building personnel prior to each event

  • Present event previews/reviews in weekly staff meeting
  • Deliver timely and accurate event information to the finance department for settlement/invoicing

  • Exercises discretion and utilizes independent decision making during events that will best represent the Alerus Center and serve the client.

  • Ensure that all event insurance certificates, licenses and permits required for production are obtained in a timely manner

  • Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing 

  • Oversee all production, set up, event staff, event-related contract services 

  • Create work schedules for event staff, security staff, police fire and EMS staff and delegate assignments and review performance and results 

  • Facilitate event load ins and load outs that are typically early in the mornings and/or late into the evenings

  • Communicates in a timely fashion any/all problems and proposed solutions to the Director of Sales, AGM & GM

 



Qualifications

  • Bachelor’s degree in a related field from an accredited college/university with major coursework in facility management, marketing, business administration or related field required

  • Two (2) years of increasingly responsible event management experience in a stadium, arena, convention center or public assembly facility setting highly preferred

  • Proficient in use of Microsoft Office programs; experience with AutoCAD preferred 
  • Ability to communicate clearly and concisely in the English language, both orally and in writing

  • Production experience involving concert set up, audio, video, lighting, and rigging preferred 

  • Self-motivated with excellent interpersonal and communications skills 

  • Ability to work independently and as part of a team

  • Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.



 


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