Director of Ticketing

  Women's Soccer Club
  Central Region
  Posted/Updated: 07/23/21

Job Summary

The Director of Ticketing will report to the Chief Business Officer and will be responsible for establishing and implementing a sales plan designed to meet or exceed the annual sales goals set by senior management.  In the addition, Director of Ticketing will oversee the Ticket Operations Manager.
Responsibilities include but are not limited to:

  • Create, implement, and execute sales campaigns for products to be sold by the sales team; includes coordination with marketing in the production of sales collateral for campaigns as appropriate
  • Manage and evaluate sales staff performance on an ongoing basis, including annual reviews for all team members

  • Create, monitor, and manage budgets for the sales department 

  • Build and implement an onboarding program and plan for new sales staff

  • Recruit, interview, hire and maintain the sales staff and interns
  • Make and manage appropriate client and hospitality visits on game and event days 

  • Perform various game-day duties and other related tasks as assigned


  • Minimum of five (5) years of ticket sales experience in the sports industry
  • Proven ability to create, organize, and manage sales leads from start to finish
  • Strong teaching, motivating, development, and problem-solving skills

  • Ability to work under pressure, meet deadlines, and multi-task

  • Demonstrate a consistent, successful track record in hitting ticket sales goals

  • Proficient in Microsoft 365
  • Availability to work nights, weekends, and holidays

  • Ability to acquire or produce and maintain a valid driver’s license and meet company vehicle driving standards


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