Director of Ticketing

Job Summary

• Create, implement, and execute sales campaigns for products to be sold by the sales team; includes coordination with marketing in the production of sales collateral for campaigns as appropriate

• Manage and evaluate sales staff performance on an ongoing basis, including annual reviews for all team members


• Create, monitor, and manage budgets for the sales department 


• Build and implement an onboarding program and plan for new sales staff


• Recruit, interview, hire and maintain the sales staff and interns

• Make and manage appropriate client and hospitality visits on game and event days 


• Perform various game-day duties and other related tasks as assigned

• Minimum of five (5) years of ticket sales experience in the sports industry

• Proven ability to create, organize, and manage sales leads from start to finish

• Strong teaching, motivating, development, and problem-solving skills


• Ability to work under pressure, meet deadlines, and multi-task


• Demonstrate a consistent, successful track record in hitting ticket sales goals


• Proficient in Microsoft 365

• Availability to work nights, weekends, and holidays


• Ability to acquire or produce and maintain a valid driver’s license and meet company vehicle driving standards