Ticket Services Executive

Job Summary

• Develop, enhance and renew season ticket account relationships through managing and exceeding the expectations of designated accounts and creating opportunities for value-added experience.


• Develop relationships with accounts through creative means including but not limited to: networking events, speaking engagements, out of office meetings, dinners, lunches, in-game visits and other season ticket member events.

• Handle all service-related issues; maximize customer satisfaction, event and game attendance, and participation in season ticket member programs.


• Coordinate and assist with all service initiatives as needed.


• Assist management and department on various projects and presentations as needed.


• Demonstrate our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.  

• Bachelor’s degree preferred.


• 1-2 years of work experience in a sales and/or customer service environment managing multiple accounts/customers. Experience in sports or related field preferred.


• Must be detail-oriented and organized.

• Bring a proactive, customer service mentality and superior level of productivity and responsiveness.


• Communicate (both written & verbal) in a pleasant, concise and effective manner.


• Proficiency in Microsoft Office programs.