Security Shift Manager

Job Summary

• Develop and maintain an effective working relationship with client representatives from host venues and attend meetings at the venue as needed.


• Directly oversee staff operations at the venue and ensure/monitor the quality of event operations for venue.  


• Typical staff responsibilities include security, bag checking and metal detection


• Oversee staffing levels, ensuring each shift is fully staffed.


• Resolve issues and address needs or concerns as they arise at events.


• Prepare and submit post shift reports 


• Ensure compliance with all human resources policies and procedures, including hiring procedures, training, scheduling, and terminations. 


• Ensure adherence to all company administrative policies and procedures.


• Develop budgets for all operations and accomplish objectives within the allotted budget.  


• Create and track invoices to and from clients and vendors. 


• Ensure all billing takes place in a timely manner and follows company policies and procedures.


• Collaborate with company corporate office on a bi-weekly and monthly basis on topics such as payroll processing, invoicing, hiring, and terminations. 


• Identify potential process improvements to include cost savings and increased revenue.

• Bachelor’s degree required (Masters preferred) and minimum of three to five years of large-scale sports & event management experience or collegiate/professional football experience required.


• Must show proven leadership and effective communication experience in managing large groups of people in a fast-paced environment. 


• Previous football operations experience required.


• Lead by example professionally and personally.  


• Have excellent verbal and written communication skills. Speaking in front of large groups and conducting training will be required.


• Be computer literate and have working knowledge in Microsoft Word and Excel.


• Be able to respond to change in a positive and productive way.


• Exhibit an emphasis on customer service.