Manager, Premium Service
Pro Ice Hockey Team
Northeast Region
Administration/Management
Posted/Updated: 10/13/21
Northeast Region
Administration/Management
Posted/Updated: 10/13/21
Job Summary
We are hiring a Manager, Premium Service. If you are passionate about building your career in a brand-new, world-class venue, then we want to get to know you. Bring your collaborations skills and deep understanding of Premium Service. You will report directly to the VP, Premium & Member Service and functionally support the Premium Service team while frequently interacting with all departments to provide a best-in-class employee experience.
What you need to be qualified:
- Bachelor's Degree
- Minimum of two years of management experience in the sports / hospitality industry
- Leadership traits to influence others positively with gravitas and empathy
- Highly motivated with pleasant and upbeat attitude
- Service oriented; committed to teamwork and going above and beyond the customers’ expectations
- Strong communication, prioritization, and organization skills
- Creative problem-solving ability, adaptability, forward thinking and innovative
- Strong collaboration and time management skills
- Available to work various hours including evenings, weekends and holidays and all NHL Team home games and UBS Arena events
- Traveling on occasion with the possibility of air travel and/or an overnight stay (<5% travel)
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