Director of Ticketing

Job Summary

• Work with event directors to ensure a successful overall sales operation on site at events.

• Meet and exceed weekly/monthly/yearly activity and sales goals across multiple events as assigned.


• Evaluate staffing needs, and subsequently build, train and manage a sales team in a Sales Center environment.


• Develop long and short-term sales strategies to maximize event ticket sales.

• Develop and grow relationships with potential guests/clients in multiple markets; engage in both corporate and individual guest sales.


• Prospect, connect and close new business on daily/weekly/monthly basis.


• Ensure proper collections of all committed gross annual revenue from guests.


• Handle both inbound and outbound sales inquiries with a high-level of service & guest satisfaction.

• Bachelor’s Degree and/or active progress towards a degree (or equivalent experience) is preferred


• Familiarity with ticketing platforms and the execution of ticketing systems

• Knowledge of sports and the excitement surrounding in-person events is a plus


• Self-motivation that drives individual results while being a strong team player


• Possess a high energy, strong desire to achieve top results with a charismatic, positive “can-do” attitude via the phone and in person


• Effectively communicate in verbal and written forms


• A positive attitude who will be coachable in best practices