Assistant Ticketing Manager
Sports Facility
Central Region
Administration/Management
Posted/Updated: 10/20/21
Central Region
Administration/Management
Posted/Updated: 10/20/21
Job Summary
This position is the primary contact for all aspects of family shows and group sales. This position also is responsible for hiring, managing and maintaining a well-trained staff of PT Ticketsupervisors and PT ticket sellers with excellent customer service skills.
Essential Functions:
- Manages part-time staff including recruiting, training, task supervision, performance reviews, discipline and time keeping functions.
- Partners with Manager to ensure proper management of the vault, including daily reconciliation, onsite cash volume and daily bank deposit reporting.
- Responsible for the management and training of mobile ticket resolution for all ticket office staff.
- Monitors credit card sales and processes all credit card charge-backs, retrievals, and reversals.
- Other duties as assigned.
Required Qualifications (Job Knowledge, Skills, and Education):
- A minimum education level of: Bachelor of Arts/Sciences Degree (4-year)
- Minimum years of related work experience: 3
- Box Office/Ticketing and proven strong customer service experience required.
- Previous cash handling experience.
- Able to work extended hours including weekends and holidays as required by the event schedule.
Preferred Qualifications (if applicable):
- Working knowledge of AXS Back Office and AXS Veritix and Ticketmaster ticketing systems
- Accounting and/or Finance experience preferred.
How to Apply for Position:
Upgrade your account to paid subscription and gain access to this job as well as all other sports job opportunities:
Upgrade to a premium membership for complete access!
Subscribe today and gain access to 425 jobs in the sports industry - Cancel anytimeSimilar Jobs
Full-Time General Manager
Summer Collegiate Baseball Team
Central Region
Administration/Management
Posted/Updated: 02/13/24
Summer Collegiate Baseball Team
Central Region
Administration/Management
Posted/Updated: 02/13/24
Director, Digital Publishing & Operations
Pro Soccer League
Northeast Region
Administration/Management
Posted/Updated: 03/22/24
Pro Soccer League
Northeast Region
Administration/Management
Posted/Updated: 03/22/24
Sr. Manager, Paid Media
Soccer Organization
Northeast Region
Administration/Management
Posted/Updated: 03/21/24
Soccer Organization
Northeast Region
Administration/Management
Posted/Updated: 03/21/24
Manager, Social Media - YouTube
Pro Soccer League, NY
Northeast Region
Administration/Management
Posted/Updated: 03/11/24
Pro Soccer League, NY
Northeast Region
Administration/Management
Posted/Updated: 03/11/24