Assistant Manager - Ski Shop

  Liberal Arts College (VT)
  Northeast Region
  Administration/Management
  Posted/Updated: 11/09/21

Job Summary

 


The role of assistant store manager is to assist in leading sales, staff, rental and repair shop daily operations, and fleet maintenance functions of the store to attain maximum profitability, efficiency, and an outstanding guest experience!

 



General Responsibilities:
Job Responsibilities Include (but are not limited to):

  • Generate sales, demonstrate, and maintain a professional standard of guest service.
  • Assist Store Manager in maintaining a hardworking and professional standard of guest service.
  • Assist in on-boarding and training of new employees in Rental operations, basic repair shop operations, POS, product knowledge, guest service, and sales
  • Fulfill manager-on-duty responsibilities when scheduled
  • Maintain and model high rental experience standards set forth by the Store and Area Manager
  • Provide training resources in POS, product knowledge, guest service, resort information, and sales
  • Maintain all company paperwork according to policies and procedures
  • Communicate ideas or issues with the Store Manager
  • Remain current on new industry products and trends, demonstrating knowledge of products
  • Ensure all safety protocols are being observed at all times
  • Be upbeat, motivated, and possess the ability to multi-task
  • Is responsible for overseeing all preseason and post season processes (Oct. and April) such as preseason equipment inventory, testing, leasing, returns and tuning
  • Other duties as assigned



Knowledge, Skills and Abilities:

  • Proficient in Microsoft Office applications
  • English fluency, written and verbal
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Familiarity with retail POS systems is preferred

 



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