Executive Membership Service

  Pro Ice Hockey Team
  West Region
  Administration/Management
  Posted/Updated: 11/10/21

Job Summary

 This individual will be responsible for developing relationships with Season Ticket Members in order to maximize revenue by renewing season tickets, selling new season tickets, cross selling groups, partial plans, and single seats. New revenue and renewal goals will be set for Executive and tracked regularly. 



 
 ESSENTIAL FUNCTIONS

  • Manage the day-to-day tasks of season ticket accounts by renewing and increasing account revenue
  • Provide prompt, thorough, and courteous responses to all inbound customer communication – phone calls, emails, mail, etc.
  • Utilize CRM system to track and report progress of relationships with all Season Ticket Members, as well as to ensure client profiles are always up-to-date

  • Meet or exceed weekly, monthly, and annual sales goals and activity requirements   

  • Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables



     


 


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