General Manager

  Sports Facility
  West Region
  Posted/Updated: 11/18/21

Job Summary

The General Manager acts as a representative and must have the ability to maintain client relationships.
Responsibilities and Duties:

  • Oversee the day-to-day operations.
  • Conduct the staff training and onboarding, as well as staff hiring.

  • Direct the Ice Maintenance Program and oversee Ice Technician Manager.

  • Delegate and assign responsibilities and goals to supervisors and staff.

  • Provide professional solutions to customer issues and employee conflicts.

  • Set work policies and manage the staff scheduling.

  • Check TimeStation for accuracy, handle payroll input and track approved overtime.

  • Execute sponsor deliverables.

  • Handle waivers (i.e. waiver completion).

  • Manage the point-of-sale system (handle the reporting and cash deposits).
  • Manage the expense report.


  • 1-2 years supervisory or operational management experience.
  • Ability to work with various levels of management as well as working with other departments.

  • Highly organized and detail oriented, ability to multitask.

  • Extensive managerial background.

  • Excellent written and verbal communication. 

  • Comfortable public speaking and interacting with people.

  • Prior sales and/or customer service experience preferred.


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