Ice Rink Supervisor

  Sports Facility
  Northeast Region
  Administration/Management
  Posted/Updated: 01/07/22

Job Summary

This position requires strong knowledge of hospitality and customer service, the ability to multitask and the ability to manage the performance of all employees. Occasionally act as Manager On Duty and supervise entertainers, skate monitors, cashiers, and maintenance staff as needed. 
 
 Duties for all positions include, but are not limited to:  

  • Interacting with customers daily and being able to offer solutions to every customer’s needs. 

  • Enforcing the code of conduct while looking to engage customers with a memorable experience.

  • High attention to detail and strong problem-solving skills are required.  

  • Assisting customers with their online waiver on site and checking them in on an iPad. 

  • Maintaining the cleanliness of the skate rink and surrounding area.

  • Handing out rental skates, showing customers how to wear them properly, and storing them properly.

  • Following clear instructions given by the manager on duty. 

     
 


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