Signature Services Executive

  Multi-Purpose Stadium
  Southeast Region
  Administration/Management
  Posted/Updated: 06/14/22

Job Summary

 
 
The Signature Services Executive is responsible for providing high touch service for the Atlanta Falcons' premium client base. The ideal candidate will be a fan first, high-touch service-minded person with a strong work ethic. for ensuring maximum retention through proactive account management and service.
 
 
Roles and Responsibilities:
  • Provide world-class customer service to all NFL Team Founders & Premium Club Seat & Atlanta United specialty premium members
  • Build relationships with book of business comprised of United suite & specialty premium, and Falcons Founders and Club Seat members
  • Welcome, train/educate all new premium members
  • Assist Signature Services team on special projects and events
  • Manage all written and verbal correspondence to premium members
  • Maintain CRM client notes on all pertinent information regarding the account base
 
 

 



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