Post Graduate Intern - Ticket Office

Job Summary

• Provide excellent customer service and care to all customers and prospects.


• Sell admission tickets from the box office.


• Keep daily balance sheet of all cash received and tickets sold.


• Fill orders (phone, internet, and walk-up) single game ticket orders.


• Actively seek new clients and maintain working relationships.

• Assign new season ticket locations.

• Assist the group sales department daily.


• Assist with tarp pulls when necessary.


• Assist in creating routines for promotional entertainment.


• Distribute promotional items designed to help increase fan spirit and attendance at games.


• Deliver pocket schedules.


• Fill group ticket orders for picnics, group tickets, birthdays and team parties, special events, and more.


• Interact with fans before, during and after the games.


• Keep upbeat atmosphere before, during and after games.


• Maintain mascot costume.


• Perform as mascot in various situations.


• Other duties as assigned.

• Excellent customer service skills and telephone etiquette.


• Self-motivated, organized and detail oriented.


• Ability to work as part of a team and take initiative independent of direct supervision and is productive each day.


• Ability to solve problems quickly and work efficiently in an intense environment.


• Supreme attention to detail.


• Ability to prioritize and manage multiple projects.


• Excellent written and verbal communication skills.


• Good working knowledge of computer programs including Microsoft Word, Excel, Power Point, and Outlook.

• Ticket and money handling experience a plus, but not required.