Post Graduate Intern - Ticket Office

  Minor League Baseball Team
  Southeast Region
  Sports Internship
  Posted/Updated: 03/19/21

Job Summary

 We are looking for an enthusiastic Post-Graduate Ticket Intern to provide support to our management team and provide excellent customer service to our patrons.  A Post-Graduate Ticket Intern assists in the day-to-day operation of the Ticket Office.
 
 

Responsibilities

  • Provide excellent customer service and care to all customers and prospects.

  • Sell admission tickets from the box office.

  • Keep daily balance sheet of all cash received and tickets sold.

  • Fill orders (phone, internet, and walk-up) single game ticket orders.

  • Actively seek new clients and maintain working relationships.
  • Assign new season ticket locations.
  • Assist the group sales department daily.

  • Assist with tarp pulls when necessary.

  • Assist in creating routines for promotional entertainment.

  • Distribute promotional items designed to help increase fan spirit and attendance at games.

  • Deliver pocket schedules.

  • Fill group ticket orders for picnics, group tickets, birthdays and team parties, special events, and more.

  • Interact with fans before, during and after the games.

  • Keep upbeat atmosphere before, during and after games.

  • Maintain mascot costume.

  • Perform as mascot in various situations.

  • Other duties as assigned.



Knowledge and Skill Requirements 

  • Excellent customer service skills and telephone etiquette.

  • Self-motivated, organized and detail oriented.

  • Ability to work as part of a team and take initiative independent of direct supervision and is productive each day.

  • Ability to solve problems quickly and work efficiently in an intense environment.

  • Supreme attention to detail.

  • Ability to prioritize and manage multiple projects.

  • Excellent written and verbal communication skills.

  • Good working knowledge of computer programs including Microsoft Word, Excel, Power Point, and Outlook.
  • Ticket and money handling experience a plus, but not required.

 



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