Event Staff / Security

  Sports Facility (ND)
  Central Region
  Marketing/Events/Promotions
  Posted/Updated: 08/06/21

Job Summary



Overview
 
This position is the primary contact with the guests at the facility. The position requires knowledge of the building and its services also to provide a safe and enjoyable environment for the building patrons.


Responsibilities

  • Be familiar with ticketing, seating locations, procedures, and building policies.

  • Able to handle large groups of guests.

  • Maintain control of your assigned sections or area.

  • Anticipate and correct any trouble situations in your area.

  • Know general building information and locations of various amenities.

  • Ensure areas are safe for patrons and staff.

  • Monitor alcohol consumption and related issues.

  • Provide exceptional customer service to all patrons.

  • Perform other duties as assigned.



Qualifications

  • Must be available for at least half of all events occurring within each month.

  • Experience in customer service.

  • Ability to manage high stress situations.

  • Able to be on feet for long periods of time.

  • Able to work a variety of events including children’s shows, theatre performances, and loud 

  • concerts.

  • Must have a pleasant and outgoing personality.

  • Must be friendly, courteous, and polite with a positive attitude.

 
 


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