Events Coordinator

  Speedway
  Southeast Region
  Marketing/Events/Promotions
  Posted/Updated: 09/08/21

Job Summary

Overview:
 
The Events Coordinator is responsible for leading guest services initiatives for all day-to-day activities and events hosted, promoted, or owned by the company. This position will work with all departments to fulfill our mission of:
 

  • Taking care of teammates

  • Hosting remarkable events

  • Positively impacting our community

  • Profitably improving

 

Event related responsibilities: 

  • Plan, schedule and serve as the main point of contact (POC) for the following elements: 


  • Analyze post event surveys; identify guests for personal callbacks and document specific areas of improvement for guest experience across all departments

  • Work with ticket office to select fan council; coordinate yearly in-person meeting(s) and follow-up calls

  • Develop, execute, share and/or improve Event best practices

 
Day-to-Day Department Roles:

  • Plan, budget and implement guest services initiatives

  • Generate department purchase orders

  • Recruit groups and individuals to join department “event staff”

  • Research and implement community outreach opportunities 

  • Collaborate with Speedway Children’s Charities Board of Directors to design and implement new events

  • Develop and serve as point of contact for guest services training efforts 

  • Work with Events Manager to ensure compliance with all Americans with Disabilities Act (ADA) rules and regulations

  • Create all required documentation for facility and staff (i.e., employee handbook, A to Z Guide, etc.)

  • Order, maintain, and inventory signage for the department

  • Assist with other duties as assigned by Executive Vice President/General Manager & Director of Events





     

 


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