Social Media and Community Manager

Job Summary

The following is an overview of the responsibilities of Social Media Manager at COLLiDE Sport,

under the COLLiDE agency.

As a Social Community Manager, you will be responsible for:

● Community Management for social accounts (reviewing, commenting, engaging, setting

alerts

● Maintaining best practices/crisis management/FAQs

● Developing daily content based on brand values and team releases

● Assist in social audits and make recommendations for social strategy

● Assist in writing copy, creating graphics and creating content calendars

● Being available 24/7 in case of any issues on social media.

● Provide support on all COLLiDE associated social platforms (Pickles, Railroaders, merch

collabs, etc)

● Monthly Analytics Status Update for Official League accounts

● Creating and maintaining timelines, budgets, status updates and other project

organizational docs

● Tracking social posts around various projects/campaigns

● Design and implement social media strategy to align with business goals

● Set specific objectives and report on ROI

● Generate, edit, publish and share engaging content daily (e.g. original text, photos,

videos and news)

● Monitor SEO and web traffic metrics

● Collaborate with other teams, like marketing, sales and customer service to ensure

brand consistency

● Communicate with followers, respond to queries in a timely manner and monitor

customer reviews

● Must be proficient in Twitter engagement

Requirements

● Proven work experience as a Social media manager

● Hands on experience in content management

● Excellent copywriting skills

● Ability to deliver creative content (text, image and video)

● Solid knowledge of SEO, keyword research and Google Analytics

● Knowledge of online marketing channels

● Familiarity with web design

● Excellent communication skills

● Knowledge of social media buying (facebook, Instagram, Tik Tok, Twitter)

● Experience with Facebook Ad Manager

● Ability to use Hootsuite

● An ability to connect with people

● Must love Sports (not the Yankees)

Salary Base: Based on Experience

Relationship: Official League Project Manager and company President Alan Miller

Start Date: January 2nd 2022