Retail Sales Associate Lead

  American Professional Soccer Team
  West Region
  Posted/Updated: 08/13/21

Job Summary

Retail Sales Associate Lead Position-

  • Meets with the Merchandise Manager weekly to go over inventory accounts, sales, and needs for the Shop.

  • Will be the lead on game days to be the leader on venue game days with retail associates, report to merchandise manager for all needs and updates

  • Operate the heat press with detail for the Shop’s merchandise needs

  • Become lead organizer to prepare and label all merchandise for sale in the shop, online and in venue

  • Work within shopify for the online store and know the functions of shipments and fulfillments

  • Serves customers by helping them select products.

  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.

  • Greets and receives customers in a welcoming manner.

  • Responds to customers ‘ questions.

  • Directs customers by escorting them to racks and counters.

  • Provides outstanding customer service.

  • Documents sales by creating or updating customer profile records.

  • Manages financial transactions.

  • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.

  • Alerts management of potential security issues.

  • Assists with inventory, including receiving and stocking merchandise.

  • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Retail Sales Associate Qualifications/ Skills:

  • Detail oriented

  • Excellent customer service

  • Meeting sales goals

  • Selling to customer needs

  • Product knowledge

  • People skills

  • Energy level

  • Dependability

  • General math skills

  • Verbal communication

  • Job knowledge


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