Guest Services Security (Part-Time/Seasonal)

  Minor League Baseball
  West Region
  Sports Services
  Posted/Updated: 03/09/21

Job Summary


Position Summary
 

Guest Services Security is responsible for customer relations and crime prevention through direct interaction with vendors, customers, and fellow employees by enforcement of laws, rules, and regulations.
 


Essential duties:

  •  Acknowledge guests in a friendly and courteous manner in and around the grounds and stadium

  • Act as a deterrent for potential incidents in and around the perimeter of the ballpark

  • Prevent guests from hurtful damage to themselves or other guests

  • Maintain a safe environment for all guests, prevent theft, loitering, scalping tickets, and property damage

  • Observe, assist and document all incidents throughout the event

  • Identify and appropriately deal with intoxicated individuals per protocol

  • Knowledge of facility locations and services offered

  • Check bags, backpacks and coolers as guests enter ballpark

  • Scan fans with a metal detecting wand to prevent weapons from entering the ballpark

  • Act as traffic control to assist fans with parking in designated lots on gamedays

  • Other duties as assigned



Qualifications:

  • Must acquire and maintain a valid Alcohol Awareness Card and First Aid/CPR Certificates to work in this classification

  • Effective verbal communication skills and able to read and comprehend simple instructions, short correspondences and memos

  • Be able to work effectively with the public, other team members and supervisors in a diplomatic manner

 


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