President of Business Operations

  Junior Ice Hockey Team
  Central Region
  Sports Services
  Posted/Updated: 03/15/21

Job Summary

 
 

Summary
 

The President of Business Operations, will report directly to the Managing Partner and serve as the day to day business leader and “face of the organization” in the community on a daily basis.  This person will be responsible for overseeing all aspects of the business operation of the team. 
 
 
 Essential Duties & Responsibilities 

  • Develop and implement measurable sales and marketing strategies that will grow the fan base, corporate support and increase awareness in the market.
  • Develop a marketing plan that reaches target segments quickly, efficiently and effectively utilizing modern sales and marketing techniques for consumer and business to business marketing.

  • Develop and execute an effective sales strategy that delivers consistent growth each year in all areas including ticket sales, premium seating and corporate partnerships.

  • Develop overall ticket sales and service strategies to ensure a strong and growing season ticket base, increased group sales and individual game ticket sales

  • Develop and implement sales & marketing performance metrics to measure overall effectiveness of all aspects of the operation.
  • Maximize overall revenue potential by developing initiatives to create new revenue opportunities focused on increasing attendance, sponsorship opportunities and digital and social media initiatives 

  • Drive daily execution of the company’s overall business strategy through effective day to day management for ticket sales, premium seating and corporate partnership departments. 
  • Develop an implement digital and social media strategies, advance all platforms including the website, social media channels, texting initiatives, mobile ticketing platform and stay current on emerging new media and digital technology and best practices.

  • Oversee development, planning and implementation of all game and event presentation elements.
  • Pinpoint performance gaps, addressing them with a sense of urgency and elevating serious issues to the Managing Partner when appropriate.

  • Conducts regular meetings with all direct reports and other staff members to maintain clear communication, performance expectations and collaboration.
  • Prepare weekly ticket and corporate partnership sales reports to serve as teaching and motivation tools and for reporting to shareholders.

  • Manage relationships with outside vendors including but not limited to, third party agencies, ticketing company and all media partners.

  • Oversee all game day operations and event staff.  

  • Create profitable licensing, merchandising and retail programs.
  • Create and execute effective community outreach programs and grass roots marketing 

  • Analyze potential business initiatives and acquisitions and implement strategy.
  • Report results on regular basis according to standards and metrics set out by Managing Partner

  • Manage the operational budget efficiently and enhance profitability

 
Required Knowledge / Skills / Job Qualifications

  • Strong knowledge of sales & marketing principles

  • A solid understanding of traditional and innovative sales and marketing strategies and a proven track record of creating campaigns and initiatives that grow revenue

  • Recognized as an excellent manager and coach who develops their team and delivers consistently strong performance from those under his/her supervision

  • Leadership experience in the community serving on boards, committees and /or special projects

  • Excellent verbal and written communication and presentation skills

  • Ability to network and leverage contacts effectively

  • Strong organizational skills, project management skills and planning abilities

  • Ability to create, read, analyze and interpret financial documents including financial reports, spreadsheets, charts and graphs 

  • Minimum of 5 years of business management experience, preferably in the sports and /or entertainment industry

  • Bachelor’s degree in Marketing, Sales, Business, Sports Management or related field

 
 


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